The world of waxing has a lot of unknowns for clients—especially for first timers. Some of those might even be preventing them from scheduling an appointment, or indeed coming back for the next one. If you’re finding that to be the case, let’s take a minute and help answer some of their biggest questions so they can stop worrying and start waxing.
1. Does waxing hurt?
This is probably the one question you get asked all the time. Give it to them straight—waxing hurts, but it doesn’t have to hurt as much. Explain that proper technique, using the right wax at the right temperature, and proper pre-and post-wax care will make all the difference. Plus the more they wax, the less it will hurt so build a case for waxing all year long.
2. Why Wax?
You know that stubble you get the day after you have shaved? This doesn’t happen with waxing. Pulling the hair out by the root means it is a new, very fine tipped hair that is now growing, making it super soft. Waxing also has other benefits for the skin besides hair removal. In the short and long term, waxing will transform their skin and limit hair growth. It also removes dead skin cells so the skin becomes smoother, while the hair grows in much softer and sparser. And there really isn’t a better way to remove hair—waxing removes hair from the root, instead of the surface (like shaving), so the hair grows back slower.
3. What are the side effects with waxing?
Redness, breakouts, ingrown hairs are most common at the beginning of their waxing life. The point of waxing is to have their skin look better, not worse, and many clients might be concerned about how their skin will react. Let them know if they want the best wax results, it really is a partnership. Their routine at home, pre-and post-wax, along with the proper wax treatment process will make all the difference. Provide your clients with the following pre-wax appointment tips: It is most critical to have a client come in every four weeks like clockwork to have these reactions lessen quickly.
- Remind them to fight the temptation to shave. Their hair must be a minimum of 2-3 weeks of growth, 3 is best) before their appointment.
- Exfoliating the skin regularly is the key to preventing ingrown hairs. Recommend using a body exfoliation kit that includes an all-natural body wash and exfoliating gloves for a soothing treatment that will leave their skin refreshed.
- Shower, but not right before. Showering before can be beneficial, but make sure you remind your clients to do it at least two hours before their appointment for the best results.
- One of the biggest reminders you can give your clients is to not apply any lotions, self-tanners, body sprays, or deodorants prior to their visit.
- Remind them to schedule their wax at least two days prior to being in the sun, and stay away from tanning beds, hot tubs, or saunas right before their appointment.
4. How long do I need to wait in between waxes?
The number one factor in a great wax experience is hair growth. Starting and then keeping regularly scheduled appointments will ensure they are ready to be waxed at the right time, with the best results. Letting the hair grow for about four weeks will create a smoother, less breakout-prone wax experience. Be sure to remind them that a wax treatment is not like shaving—it will keep their skin hair-free for weeks at a time.
5. Those Awkward Questions
You know the ones...Will I be naked? Do I have too much hair? Can I have sex after my wax? What if I smell? These are the things that your clients are worried about and just might be keeping them from trying that bikini or Brazilian wax they really want. Your best bet is to just answer those awkward questions from the beginning so they don’t even have to ask.